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Frequently Asked Question

Check out our frequently asked questions below or Ask a Tech a question.

Q. Does a RV refrigerator have to be level on gas and electric.
A. YES - this is one of the most important aspects of RVing and one that is very misunderstood. An RV refrigerator works by evaporating ammonia and draining it back down coils. Regardless of whether you're using propane or electricity the refer MUST be level to ensure proper draining of the ammonia. An off-level refer can get a blockage that will cause permanent damage.

Q. What can I use to treat my rubber roof?
A. We'd prefer you only use soap and water - rubber roofs have a 12 year warranty as long as you don't use any chemicals on them. Simply use a self-leveling lap seal around all your vents and hardware and leave your roof alone. If you must treat your roof, Dicor has approved a clean and treat system available in our parts department.

Q. What is a converter and an inverter and do I need them?
A. Let's start with a basic RV electrical system description. Most RV appliances and lights use 12V power to operate. Even propane appliances require 12V to hold the gas valve open. 12V comes from batteries or a converter. A converter converts 120V household electrical into 12V to power your appliances and lights and to charge your batteries. This is a necessity for an RV.
An inverter on the other hand takes 12V from a battery source and inverts that to 120V household electrical. This is great for using a TV or laptop when a plug "shore power" or generator is not available. This is not required for most RV applications and considering the cost, it's not as common. Almost all on-board RV generators have inverters built in to provide power to microwaves, outlets and etc.

Have you been in an accident?

Things you should know:
1. Stop, Breath and Stay Calm. DO NOT leave the scene.
2. If there are any injuries call 911 immediately; otherwise call law enforcement.
3. DO NOT discuss the accident with anyone except law enforcement or your insurance company.
4. Get the names, addresses, numbers and insurance information of involved parties.
5. Either have your vehicle towed to Central RV or call us to arrange a tow for you.
6. Notify your insurance company about the accident and that we are performing the repairs.

Insurance Facts:
1. YOU ARE NOT required to get more than one estimate.
2. You can have the shop of YOUR CHOICE make the repairs.
3. Your insurance company CAN NOT tell you where to have repairs made.
4. ONLY YOU can authorize repair to your vehicle.
5. Your insurance company wants your vehicle repaired to original condition -
Make sure you're completely happy with the repair before you take it.
6. Let us prepare an estimate and work with your insurance for you!